Customer Service Fail

Spoken | August 9, 2016

In a world of merely mediocre customer service, the Fail Blog brings us true customer service fail:

Customer service fail

Interestingly, most of the comments are applauding the sentiment rather than criticizing the self-defeating attitude. So I throw this out to you, customer service experts:

if you owned a gas station in a remote location and had the challenge of customers constantly complaining to employees about high prices so that every employee became frustrated and demoralized, what would YOU do?

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